Bhosari Maharashtra Salary range per month: ₹ 15,000 - ₹ 25,000
We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.
As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
Ultimately, you should lead by setting a good example and engage the team to achieve goals.
Responsibilities
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities
Requirements and skills
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Degree in Management or training in team leading is a plus
Salary range per month: ₹ 15,000 - ₹ 25,000
Bhosari Maharashtra Salary range per month: ₹ 15,000 - ₹ 25,000
have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Support Executive Duties:
Maintain excellent customer satisfaction and review support tickets for appropriate resolution
Provide customer support through phone and chat
Work with other departments to resolve customer issues in a timely manner
Serve as a point of contact for customer support and complaints
Proactively identify, investigate, and resolve recurring customer support issues
Maintain appropriate documentation and records of customer interactions
Maintain appropriate files regarding each customer interaction
Review customer satisfaction reports to ensure customers are satisfied with the support they receive Contribute to the development of future customer support processes Communicate effectively with peers and managers Communicate to customers during outbound phone calls Verifies customer requests are accurate and consistent Customer Support Executive Responsibilities: Answer inbound customer calls Handle renewals and cancellations Provide account information and status Provide workflow assistance Manage all customer issues and requests Develop and improve customer experience Work with IT and Finance teams to resolve customer issues Manage complaints Requirements And Skills: Bachelor’s degree in business, computer science or engineering 0 to 3+ Month of experience in commercial support Excellent verbal and written communication, analytical and problem-solving skills Strong customer service skills Strong interest in IT or construction products Knowledge of Excel, Word, and PowerPoint Salary range per month: ₹ 10,000 - ₹ 15,000